Retail Specific Courses
Keeping training up to date is important as legislation changes and new developments in technology are occurring constantly. AFS Consulting can offer advice and solutions on safety and training issues.
AFS Consulting is aware that as retailers you have specific needs when it comes to Workplace Health and Safety - WH&S (formerly OH&S). First aid and resuscitation courses need to be recertified regularly. The election of a WH&S rep or the formation of a WH&S committee in your workplace means that your staff members need to be trained in WH&S consultation.
AFS has developed a Retail Loss Prevention Course that is not only designed to keep your staff safe but also provide you with added security by having your staff trained in appropriate security measures.
The appropriate safety training can make all the difference to your business not only to the safety and welfare of your staff but to your accreditation process and your workers compensation premiums.
What to do in the event of an emergency is a must have for all workplaces. Confusion and panic can lead to unnecessary injuries or deaths. Prepare your staff for the unlikely event of emergency with evacuation training as well as fire warden and fire extinguisher training.
AFS Consulting provides retail specific training courses targeted to help you get the most out of your staff and business.
Our Retail training topics include:
- Customer Service Skills
- Dealing with Difficult People
- Supervisor Training (2 day)
- Telephone Skills
- Workplace Ergonomics
- Crime Prevention and Retail Security
- Retail Security
- OH&S Consultation for Supervisors and Managers
- Manage first aid in workplace
- Armed Hold Up Response
- Customer Service & Dealing with Difficult People for Retailers
- Emergency Evacuation (theory & practical)