Hospitality Specific Courses

 

AFS Consulting offers a range of training courses to improve and develop skills at both an individual and company level for the hospitality industry. Employers will benefit from increased productivity and professional service from their staff.

Courses are run in a workshop format over one or two days depending on the content required. They can be tailored to address specific requirements of your business.

 

Hospitality Training topics:

• Supervisor Training (2 day)
• Telephone Skills
• Workplace Ergonomics
• Crime Prevention and Bar Security
• Hospitality Security
• OH&S Consultation for Supervisors and Managers
• Manage first aid in workplace
• Armed Hold Up Response
• Customer Service & Dealing with Difficult People for Crowd Controllers
• Customer Service & Dealing with Difficult People for Bar Staff
• Emergency Evacuation (theory & practical)